You’re a smart cookie! That’s why you’re using HubSpot to manage your customers. They subscribe, you get some cash, and they get your awesome products. But you’ve run into a limitation with HubSpot subscription objects that’s really cramping your style:
HubSpot subscriptions can only have one association for each object type.
So let’s say you have a customer named Nick Valentine. Nick just purchased a subscription and you created a subscription object for him using native HubSpot features.
He’ll be associated to the object of course. Why shouldn’t he? He did buy it after all. But there’s another one of his colleagues, Marco Ross, who’s making use of that subscription.
“No problem!” you say to yourself. “I’ll just associate Marco to the subscription!” But when you do, poor Nick gets removed as the associated contact and replaced by Marco.
And it’s no different from any other record type either. Want to associate more than one company to the subscription object? Can’t. Want to associate more than one deal to the subscription? Sorry boss.
It’s really frustrating, I know. But if you’re using Stripe to process transactions, we here at hapily have a solution!