saas•hapily blog

Why PayPal Doesn’t Cut it on HubSpot – and How saas•hapily Changes the Game

Written by Jonathan Stevens | Mar 31, 2023 3:22:11 AM

When it comes to payment processors, PayPal is a household name. It’s been around the block more than a few times, and has the history to prove it. 

But does it play well with HubSpot? That’s a hard no. 

For businesses using HubSpot that want a more automated payment processing experience, using saas•hapily with Stripe is the way to go. 

Using PayPal with HubSpot

To get your PayPal account to work with HubSpot, you need to use Zapier or a custom-coded solution. Neither is native to the HubSpot ecosystem and they can be tricky to set up.  

Zapier 

Using Zaps, you can create line items and tickets associated with your contacts. Though this combines the two solutions, it’s not as powerful as saas•hapily’s features that enable you to edit subscription data from right within HubSpot contact records.  

Custom code

If you don’t want to use Zaps, your team will need to custom-code your integration between HubSpot and PayPal. This may make it difficult for non-developers to make updates or changes to the integration. 

Using saas•hapily with Stripe to replace PayPal 

Since saas•hapily is a HubSpot app, using it to connect Stripe and HubSpot doesn’t require any Zaps or custom coding. During saas•hapily's quick setup process, you can map products to sync between the saas•hapily and HubSpot automatically.  

PayPal vs. saas•hapily

(with Stripe)

  • Must use Zapier or custom code to “integrate” with HubSpot
  • Can’t edit PayPal info from within HubSpot records
  • Difficult to trigger automations 
  • No built-in reporting in HubSpot
  • More expensive processing fee in most cases
  • Paypal frequently sides with the customer in disputes
  • Native HubSpot app that automatically syncs data with Stripe  
  • Edit Stripe transaction/subscription data right from the HubSpot contact record
  • Easy to trigger automations and workflows
  • Built-in HubSpot reporting
  • Cheaper processing fee in most cases

Bottom line: Why it’s important to get payments into HubSpot 

Getting payments into HubSpot opens up a whole new world. You can trigger automations after purchases, create in-depth reporting dashboards, access product data directly in your CRM, and more. With saas•hapily, you can do all of this far more easily.